Ambulance Driver Files A Day in the Life | Kelly Grayson
The docs over at M.D.O.D. give us a view of the asshattery that is JCAHO and Press Ganey. Scroll down to the last three comments in their linked post, and see for yourselves what a racket Press Ganey surveys are, and how much they cost the hospitals that use them.
And as for The Joint Commission:
I’ve got that one on tee shirts and coffee mugs* in the Ambulance Driver store, if you want to buy your favorite ER nurse or doctor something for Christmas.
I’m just sayin’…
* But hide those unsanitary coffee mugs if the thugs inspectors from JCAHO are on the premises.